Shipping policy

Shipping & Delivery Policy

BouquetGo is a local flower delivery service based in Edmonton, Alberta, Canada. We specialize in fresh flower arrangements with reliable same-day delivery within Edmonton. We deliver only within Edmonton, Alberta.
We do not ship outside this area.

Delivery Area

We currently deliver only within Edmonton, Alberta, Canada (postal codes starting with T5 and T6).
We do not offer delivery outside of Edmonton at this time.

If you are unsure whether your address is within our delivery area, please contact us at info@bouquetgo.ca before placing your order.

Delivery Times

We offer delivery daily between 9:00 AM and 6:00 PM.

Orders placed before 4:00 PM are eligible for same-day delivery.
Orders placed after 4:00 PM will be delivered the next business day.

While we aim to deliver within the selected time frame, exact delivery times cannot be guaranteed due to traffic, weather conditions, or high order volume.

Delivery Fees

We offer free local delivery on all orders within Edmonton.

Delivery Process

If the recipient is unavailable at the time of delivery, our courier will:

Leave the flowers in a safe and shaded location at the delivery address (weather permitting), or
Leave the order with a concierge, receptionist, or neighbor when appropriate

A delivery confirmation will be sent once the order has been completed.